Terms of Service

1. Acceptance of Terms

By accessing and using My B2B Wholesaler ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

My B2B Wholesaler is a Shopify application that provides wholesale management tools including:

• Product bundle creation and management
• Wholesale pricing and customer tiers
• Order processing and automation
• Inventory tracking and analytics
• Data export and reporting tools

3. User Accounts and Registration

To use our Service, you must:

• Have a valid Shopify store and account
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Be responsible for all activities under your account
• Notify us immediately of any unauthorized use

4. Subscription and Billing

Subscription Plans:

• Basic Plan: $39.99/month with usage limitations
• Advanced Plan: $79.99/month with unlimited features

Billing Terms:

• Subscription fees are billed monthly in advance
• 14-day free trial available for new customers
• Automatic renewal unless cancelled
• No refunds for partial months of service
• Price changes require 30 days advance notice

5. Acceptable Use Policy

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit malicious code or viruses
• Attempt to gain unauthorized access to our systems
• Use the service for illegal or fraudulent activities
• Interfere with other users' access to the service
• Reverse engineer or attempt to extract source code

6. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. Key points:

• We collect and process data as described in our Privacy Policy
• You retain ownership of your business data
• We implement industry-standard security measures
• You are responsible for the accuracy of data you provide
• Data backup and recovery are your responsibility

7. Intellectual Property

The Service and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

• You retain rights to your business data and content
• We retain rights to the software and service
• You may not copy, modify, or distribute our software
• Our trademarks may not be used without permission

8. Service Availability and Support

Service Level:

• We strive for 99.9% uptime but cannot guarantee continuous availability
• Scheduled maintenance will be announced in advance
• Emergency maintenance may occur without notice

Support:

• Basic Plan: Email support within 24-48 hours
• Advanced Plan: Priority support within 4-8 hours

9. Termination

Either party may terminate this agreement:

• You may cancel your subscription at any time
• We may terminate for breach of these terms
• We may suspend service for non-payment
• Data export is available for 30 days after termination
• Refunds are not provided for early termination

10. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW:

• We disclaim all warranties, express or implied
• We are not liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid for the service
• You use the service at your own risk
• We are not responsible for third-party integrations or services

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service, violation of these terms, or infringement of any rights of others.

12. Governing Law and Disputes

These terms shall be governed by the laws of Canada. Any disputes shall be resolved through:

• Good faith negotiation first
• Binding arbitration if negotiation fails
• Courts of competent jurisdiction in Canada

13. Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of material changes by email or through the Service. Your continued use after changes constitutes acceptance of the new terms.

14. Contact Information

If you have questions about these Terms of Service, please contact us: